Refund policy
At Rolling Wonder, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy.
Returns:
- You may return unused, unopened items within 30 days of purchase.
- All returned items must be in their original packaging and in the same condition as when you received them.
Exchanges:
- We accept exchanges for items of equal or lesser value within 30 days of purchase.
- If you wish to exchange an item, please contact us at for assistance.
Refunds:
- Refunds will be issued to the original form of payment within 7-10 business days of receiving the returned item.
- Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
How to Initiate a Return:
- To initiate a return, please contact us with your order number and reason for return.
- Once your return request is approved, we will provide you with instructions on how to return the item.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately so we can resolve the issue.
- We may require photo evidence of the damage or defect before authorizing a return or replacement.
Contact Us:
- If you have any questions or concerns about our return policy, please don't hesitate to contact us.